Click on any of the sections below to see detailed data.

  • Customer Satisfaction (Patient)

    Q3 2016 Source: QA Customer Surveys About this data
    Overall Score

    92.2%

    • Measure

      Score (%)

    • Quality of Life

      94.3%

    • Quality of Care

      89.2%

    • Quality of Service

      93.0%

  • Customer Satisfaction (Family)

    Q3 2016 Source: QA Customer Surveys About this data
    Overall Score

    99.4%

    • Measure

      Score (%)

    • Likely to Recommend

      100.0%

    • Quality of Life

      100.0%

    • Quality of Care

      100.0%

    • Quality of Service

      97.7%

  • Therapy Outcomes

    Q4 2015 Source: Patient Data About this data
    Overall Score

    96.0%

    • Measure

      Score (%)

    • Return to Prior Level of Function: Self-care

      98.0%

    • Return to Prior Level of Function: Mobility

      86.0%

    • Return to Prior Level of Function: Communication

      96.0%

  • State Surveys

    Source: Medicare.gov About this data
    Overall Rating
    • Measure

      Score (stars out of 5)

    • Health Inspection

    • Quality Measures

    • Staffing

    • RN Only

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Administrator
(410) 228-9191
Email

Message from CEO

Thank you for visiting our Facility Scorecard page. We believe in honesty, transparency, and accountability as we care for you or your loved ones.

The healthcare provider/patient relationship is a sacred partnership that requires open communication and active participation from all parties.

While we are not perfect, we are working hard to improve quality and provide the high standard of care our patients deserve.

If you have any questions, please donʼt hesitate to call me at (410) 228-9191.

Sincerely,

Signature HealthCARE at Mallard Bay